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		<title>Track Every Lead and Sales Activity</title>
		<link>https://help.privyr.com/knowledge-base/track-every-lead-and-sales-activity/</link>
				<comments>https://help.privyr.com/knowledge-base/track-every-lead-and-sales-activity/#respond</comments>
				<pubDate>Mon, 20 Oct 2025 14:40:03 +0000</pubDate>
		<dc:creator><![CDATA[Shuni Lim]]></dc:creator>
		
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				<description><![CDATA[This guide shows you how to view and manage your leads, playbooks, and sales pipeline. Track your team’s performance with high-level dashboards and detailed activity timelines.]]></description>
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<h2>Introduction</h2>



<p>Think of Privyr as your smart assistant that remembers everything about every single lead who enters your pipeline.</p>



<p>No matter how long it has been since you last spoke to them, you can <strong>easily access your leads, their details, and sales performance insights in one place</strong>. The more you use Privyr, the better the app helps you plan and execute your next follow up!</p>



<h2>Mobile CRM</h2>



<p>Keep track of every lead and client you’ve interacted with, both online and offline. View or update their details and execute your next steps in one tap — all from your phone. </p>



<p>Learn more on our blog: <a rel="noreferrer noopener" aria-label="Using Privyr as a Mobile CRM (opens in a new tab)" href="https://www.privyr.com/blog/using-privyr-as-a-mobile-crm/?utm_source=help-guide&amp;utm_medium=link&amp;utm_campaign=getting-started-section" target="_blank">Using Privyr as a Mobile CRM</a></p>



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<h2>Custom Fields &amp; Filters</h2>



<p>Create any fields you want to quickly save or update key details for each lead. Use Filters to find specific leads for targeted messaging and campaigns.</p>



<p>Learn more: <a rel="noreferrer noopener" aria-label="Custom Client Fields (opens in a new tab)" href="https://help.privyr.com/knowledge-base/custom-client-fields/?utm_source=help-guide&amp;utm_medium=link&amp;utm_campaign=getting-started-section" target="_blank">Custom Client Fields</a> | <a rel="noreferrer noopener" href="https://help.privyr.com/knowledge-base/client-list/?utm_source=help-guide&amp;utm_medium=link&amp;utm_campaign=getting-started-section#client-list-filter" target="_blank">Client List Filters</a></p>



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<h2>Activity Timelines</h2>



<p>Access your full activity history with every lead, or across all leads and team members. See what has been done and what’s coming up at a glance.</p>



<figure class="wp-block-image"><img src="https://help.privyr.com/wp-content/uploads/2025/10/privyr-timeline-1024x858.png" alt="" class="wp-image-5647" srcset="https://help.privyr.com/wp-content/uploads/2025/10/privyr-timeline-1024x858.png 1024w, https://help.privyr.com/wp-content/uploads/2025/10/privyr-timeline-300x251.png 300w, https://help.privyr.com/wp-content/uploads/2025/10/privyr-timeline-768x644.png 768w, https://help.privyr.com/wp-content/uploads/2025/10/privyr-timeline-50x42.png 50w, https://help.privyr.com/wp-content/uploads/2025/10/privyr-timeline-60x50.png 60w, https://help.privyr.com/wp-content/uploads/2025/10/privyr-timeline-100x84.png 100w, https://help.privyr.com/wp-content/uploads/2025/10/privyr-timeline.png 1148w" sizes="(max-width: 1024px) 100vw, 1024px" /></figure>



<h2>Automatic Activity Logging</h2>



<p>Privyr automatically logs your team’s activities with their leads on WhatsApp, text message, call, and more. This includes any notes or geolocation they’ve added.</p>



<p>All activities across your Privyr mobile and web apps are always synced.</p>



<p>Learn more: <a rel="noreferrer noopener" href="https://help.privyr.com/knowledge-base/client-details/?utm_source=help-guide&amp;utm_medium=link&amp;utm_campaign=getting-started-section#adding-and-editing-timeline-interactions" target="_blank">Adding &amp; Editing Timeline Interactions</a></p>



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<h2>Team Dashboard &amp; Analytics</h2>



<p>Track your team’s performance with high-level dashboards and advanced analytics. Visualise your entire sales pipeline, spot your top-performing team members or campaigns, and more.</p>



<p>Learn more: <a href="https://help.privyr.com/knowledge-base/teams/?utm_source=help-guide&amp;utm_medium=link&amp;utm_campaign=getting-started-section#team-dashboard" target="_blank" rel="noreferrer noopener" aria-label="Team Dashboard (opens in a new tab)">Team Dashboard</a></p>



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</div></figure>



<p>More on our blog: <a rel="noreferrer noopener" aria-label="5 Ways Privyr Gives You Full Visibility Over Your Team (opens in a new tab)" href="https://www.privyr.com/blog/sales-team-visibility/?utm_source=help-guide&amp;utm_medium=link&amp;utm_campaign=getting-started-section" target="_blank">5 Ways Privyr Gives You Full Visibility Over Your Team</a></p>



<h2>WhatsApp Chat Monitoring</h2>



<p>Get direct access to your salespeople’s WhatsApp conversations with their leads, powered by our official WhatsApp integration.</p>



<p>Ensure conversation quality, provide coaching, and coordinate better when multiple reps are talking to the same lead.</p>



<p><em>WhatsApp Chat Monitoring is a paid add-on feature. If you&#8217;re interested in learning more, <a href="https://www.privyr.com/contact-sales/?utm_source=help-guide&amp;utm_medium=link&amp;utm_campaign=getting-started-section" target="_blank" rel="noreferrer noopener" aria-label=" (opens in a new tab)">book a free demo with our sales team here</a>.</em></p>
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